Call 0344 5678 427

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A new Ruby Energy portal is on the way. We’re upgrading your online experience and will start moving customers across soon. When it’s your turn, we’ll email you with everything you need to get started. And if you need us at any point, our team is here to help.


Stay vigilant against fraudulent payments. We are aware of a small number of customers that have received suspicious correspondence seeking payment.

We will only email you from '@rubyenergy.uk'. Please report anything suspicious via live chat on www.rubyenergy.uk or call 0344 5678 427. Contact Action Fraud if you are concerned you may have fallen victim to payment fraud.

Remember to trust emails from '@rubyenergy.uk', and keep an eye on your spam folder to make sure you stay in touch with us.